General
General
<p>MASNET LO can link MASNET account to Corppass account on behalf of the organisation. Click <a href="masnet/vmedia/get/?path=1003/user_guide_linking_of_existing_masnet_account.pdf"><u>here</u></a> to download user guide.</p>
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<p>No. There can be only one nominee for the MEPS+ Billing.</p>
</div>
<p>Yes. Country code will need to be provided (e.g. 65).</p>
<p>Click <a href="masnet/vmedia/get/?path=1002/masnet_user_guide.zip"><u>here</u></a> to download the User Manual</p>
Account Administration Process for MASNET
Account Administration Process for MASNET
<p><span style="mso-ansi-language: EN-US;"><span style="font-family: Calibri; font-size: medium;">Yes. This is because MASNET has put in place the maker and checker process to improve administrative workflow and control. This process will help to ensure that certain changes, like the creation and deletion of user accounts, are reviewed and approved accordingly.</span></span></p>
<p> </p>
<p><span style="mso-ansi-language: EN-US;"><span style="font-family: Calibri; font-size: medium;">The maker and checker process is only applicable to the creation and deletion of MASNET user account, and termination of MASNET subscription.</span></span></p>
<p> </p>
<p><span style="mso-ansi-language: EN-US;"><span style="font-family: Calibri; font-size: medium;">LOs will be empowered to perform the following account administration functions using MASNET. </span></span> </p>
<ol style="list-style-type: lower-alpha; direction: ltr;">
<li style="color: #000000; font-style: normal; font-weight: normal;">
<p style="color: #000000; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span style="mso-ansi-language: EN-US;">Creation of new MASNET Accounts (subjected to approval by another LO) </span></p>
</li>
<li style="color: #000000; font-family: 'Calibri',sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;">
<p style="color: #000000; font-family: 'Calibri',sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span style="mso-ansi-language: EN-US;">Deletion of new MASNET Accounts (subjected to approval by another LO)</span></p>
</li>
<li style="color: #000000; font-family: 'Calibri',sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;">
<p style="color: #000000; font-family: 'Calibri',sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span style="mso-ansi-language: EN-US;">Assignment of roles for MASNET accounts to access MASNET services. These roles include role to access MASNET services such as Email, E-Returns Submission System, Representative Notification System, MASNET Access, etc. </span></p>
</li>
<li style="color: #000000; font-family: 'Calibri',sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;">
<p style="color: #000000; font-family: 'Calibri',sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span style="mso-ansi-language: EN-US;">Assignment of roles for MASNET accounts to receive MASNET Billing </span></p>
</li>
<li style="color: #000000; font-family: 'Calibri',sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;">
<p style="color: #000000; font-family: 'Calibri',sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span style="mso-ansi-language: EN-US;">Assignment of roles for MASNET accounts to receive MASNET Circulars </span></p>
</li>
<li style="color: #000000; font-family: 'Calibri',sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;">
<p style="color: #000000; font-family: 'Calibri',sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 8pt; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span style="mso-ansi-language: EN-US;">Update of information for MASNET accounts </span></p>
</li>
</ol>
<p> All these administative functions can be found in the user manual. Click <a href="masnet/vmedia/get/?path=1001/masnet_user_guide.zip"><u>here</u></a> to download the User Manual.</p>
<p>No. The assignment of the different Returns to the MASNET account holder is done via the E-Returns Submission system so that does not change. The MASNET Application roles need to be assigned to those MASNET account holders that need to access the E-Return Submission System. Please refer to MASNET User Guide Appendix 1 for the roles to be assigned.</p>
<p><span style="line-height: 107%; font-family: 'Calibri',sans-serif; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: SimSun; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-bidi-language: AR-SA; mso-bidi-font-size: 11.0pt;">Any Liaison Officer can approve the requests as long as the Liaison Officer is not the requestor.</span></p>
<p>The Liaison Officer may set one of the existing MASNET users to be the alternate Liaison Officer in the case when an account need to be created or deleted. If there is only one Liaison Officer left, please contact MASNET Helpdesk for assistance and submit the <u>MNT-06</u> Form together with the required supporting documents.</p>
<p>Click here to download the <u><a href="masnet/vmedia/get/?path=ldqpozo0/mnt-06-masnet-account-creation-of-lo_v2.docx">MNT-06</a></u> Form.</p>
Security and Compliance
Security and Compliance
<p>2FA is a security mechanism that requires 2 stages of security authentication. For example, a login id with password and a one-time password (OTP) from a device associated to the person. This device will be a mobile phone. </p>
<p>You would need to ensure mobile phone is set up in MASNET to log in to MASNET.</p>
<p>The default 2FA security mechanism is mobile SMS-OTP.</p>
<p>90 days</p>
MASNET Circulars And Emails
MASNET Circulars And Emails
<p>MASNET Circulars will be published on the MASNET Website instead of sending via MASNET email. A notification email will be forwarded to the corporate email of the intended Circular recipients to inform them of the newly published Circulars.</p>
<p>No. MASNET Circulars will be published centrally on MASNET Website. MASNET users who are authorized to receive Circulars will receive a notification in their corporate email. Upon receiving the notification, they may log in to MASNET Website to view the Circulars.</p>
<p>MASNET email is applicable to users who are nominated to receive MASNET invoices and/or MEPS+ Current Account Statements. It is also applicable to users that require email correspondence with other MASNET subscribers.</p>
<p>Yes. Users will be able to access the MASNET Circulars once their access have been granted by their Liaison Officer.</p>
<p>No. The MASNET Email cannot be synchronous with a Microsoft Outlook client due to security reasons.</p>
Web Browser
Web Browser
<ul>
<li><span style="mso-ansi-language: EN-US;"><span style="font-family: Calibri; font-size: medium;">Microsoft Edge</span></span></li>
<li><span style="mso-ansi-language: EN-US;"><span style="font-family: Calibri; font-size: medium;">Firefox 36.x and above</span></span></li>
<li><span style="mso-ansi-language: EN-US;"><span style="font-family: Calibri; font-size: medium;">Google Chrome 22.x and above</span></span></li>
<li><span style="mso-ansi-language: EN-US;"><span style="font-family: Calibri; font-size: medium;">Safari 7.x and above. </span></span></li>
</ul>
<p><span style="font-family: Times New Roman; font-size: medium;"> <br /></span></p>
<p> </p>
Operating Hours
Operating Hours
<p>MASNET is available from Monday to Saturday.</p>
MASNET Charges
MASNET Charges
<p><span style="font-size: small;">Details on MASNET Charges can be found in the </span><a href="../portal/about-masnet/" target="_top"><span style="font-size: small;">About MASNET</span></a><span style="font-size: small;"> section.</span></p>
MASNET Decommission - Timeline and Transition
MASNET Decommission - Timeline and Transition
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">MASNET will be decommissioned by <strong>Q4 2025</strong>. The exact date will be communicated to MASNET subscribers via email and circular on MASNET portal.</p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">The MAS-FI Transactions Platform (“MAS-Tx”) will serve as the new platform replacing MASNET, encompassing core functionalities:</p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span style="text-indent: -18pt;">•<span style="white-space: pre;"> </span>user authentication and access management (Singpass-Corppass instead of MASNET ID);</span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">•<span style="white-space: pre;"> </span>navigation to submission channels;</p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><!-- [if !supportLists]-->•<span style="white-space: pre;"> </span>access to MAS circulars. </p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;">For detailed information about MAS-Tx, please refer to <span style="text-decoration: underline;"><a href="https://mastx.mas.gov.sg/faq">MAS-Tx FAQs</a></span> and the <span style="text-decoration: underline;"><a href="https://mastx.mas.gov.sg/MASTx%20User%20Guide%20(Jan%202025).pdf">MAS-Tx user guides</a></span>.</p>
<p>The following features on MASNET will be migrated to MAS-Tx:</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>Circulars and announcements published by MAS staff to FI users will be accessible via MAS-Tx from Q4 2025.</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>Templates and user guides can be downloaded as part of MAS-Tx form submissions. They will be made available in phases, and users will be notified via MAS-Tx when ready. </p>
<p> </p>
<p>The following applications currently on MASNET will be accessible via MAS-Tx using Singpass-Corppass instead of MASNET ID:</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>Misconduct Report System (MRS) (Expected October 2025)</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>Corporations and Representatives System (CoRe) (Expected October 2025)</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>Key Appointment Holders - BIG (KAH) (Expected October 2025)</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>eReturns Submission and Reporting System (ERSS) (Expected November 2025)</p>
<p> </p>
<p>FI users are currently able to access the following MAS applications via direct URL through Singpass-Corppass log-in: </p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>Automated Money Market Operations (AMMO) </p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>CurrencyNet </p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>EAPPS</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>Offers and Prospectuses Electronic Registry and Access (OPERA)</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>Short Position Reporting System (SPRS)</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>Singapore Savings Bonds (SSB) Portal</p>
<p> </p>
<p>The following applications currently on MASNET will be accessible via direct URLs prior to the decommissioning of MASNET:</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>Data Collection Gateway (DCG) (Expected November 2025) </p>
<p> </p>
<p>The following MASNET services will cease from <strong>Q4 2025</strong>:</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>MASNET Portal access via MASNET ID</p>
<p style="padding-left: 40px;">•<span style="white-space: pre;"> </span>MASNET Mailboxes and all historical emails in these mailboxes </p>
<p> </p>
<p>If you are currently accessing MAS’ applications via MASNET portal, please expect follow-up communications through circulars on MASNET portal. These communications will be sent by the end of <strong>Q3 2025</strong>, or at least one month prior to each application’s transition, and will provide the necessary steps to facilitate uninterrupted access to each application. </p>
<p> </p>
<p>For further enquiries or assistance, you may contact MASNET decommission helpdesk at <a style="font-family: Aptos, sans-serif; font-size: 12pt;" href="https://go.gov.sg/fi-helpdesk"><span>https://go.gov.sg/fi-helpdesk.</span></a></p>
<p> </p>
<p>FI users can continue to access MASNET portal and its services until it is decommissioned by <strong>Q4 2025</strong>. </p>
<p>For MAS applications currently accessed via MASNET portal, further follow-up communications will be sent through circulars on MASNET portal. These communications will be sent by the end of <strong>Q3 2025</strong>, or at least one month prior to each application’s transition, and will provide the necessary steps to facilitate uninterrupted access to each application.</p>
<p> </p>
MASNET Decommission - Access and Authentication
MASNET Decommission - Access and Authentication
<p>FI users will no longer be authenticated via MASNET ID and log-in will be replaced by Singpass-Corppass logins.</p>
MASNET Decommission - User Impact and Support
MASNET Decommission - User Impact and Support
<p>MASNET subscription is a monthly paid subscription. Users must actively unsubscribe to stop monthly charges by following the instructions in "Section 6.9 Deleting an account" of the MASNET User Guide, downloadable <span style="text-decoration: underline;"><a href="https://masnet.mas.gov.sg/portal/masnet/vmedia/get/?path=1002/masnet_user_guide.zip">here</a></span>. Otherwise, all MASNET subscriptions will automatically cease by the date of MASNET’s decommission.</p>
<p> </p>
<p>Please expect follow-up communications for each application through circulars on MASNET portal. These communications will be sent by the end of <strong>Q3 2025</strong>, or at least one month prior to each application’s transition.</p>
<p>You may submit a query via <a href="https://go.gov.sg/fi-helpdesk">https://go.gov.sg/fi-helpdesk</a> for assistance. Please expect up to 3 to 5 working days for our team to process your request. Should we require additional information, we will contact you within this timeframe.</p>
<p> </p>
MASNET Decommission - Applications and Services
MASNET Decommission - Applications and Services
<p>As we enhance our digital services, MAS applications currently accessed through MASNET portal will be moving to our new platforms such as MAS-Tx or via direct URL. While MASNET IDs and mailboxes will no longer be used, we are ensuring a smooth transition to the new access methods. Our support team is ready to guide you through these changes to ensure minimal disruption to your work. </p>
<p>The following applications on MASNET will be accessible in MAS-Tx via Singpass-Corppass log-in:</p>
<p>•<span style="white-space: pre;"> </span>Misconduct Report System (MRS)</p>
<p>•<span style="white-space: pre;"> </span>Corporations and Representatives System (CoRe)</p>
<p>•<span style="white-space: pre;"> </span>eReturns Submission and Reporting System (ERSS)</p>
<p>•<span style="white-space: pre;"> </span>Key Appointment Holders – BIG (KAH)</p>
<p>The following applications will be accessed outside of MAS-Tx via direct URL through Singpass-Corppass log-in:</p>
<p>•<span style="white-space: pre;"> </span>Automated Money Market Operations (AMMO)</p>
<p>•<span style="white-space: pre;"> </span>CurrencyNet</p>
<p>•<span style="white-space: pre;"> </span>Data Collection Gateway (DCG)</p>
<p>•<span style="white-space: pre;"> </span>EAPPS</p>
<p>•<span style="white-space: pre;"> </span>Offers and Prospectuses Electronic Registry and Access (OPERA)</p>
<p>•<span style="white-space: pre;"> </span>Short Position Reporting System (SPRS)</p>
<p>•<span style="white-space: pre;"> </span>Singapore Savings Bonds (SSB) Portal</p>
MASNET Decommission - Data and Transactions
MASNET Decommission - Data and Transactions
<p>Historical application data will not be impacted, however please take note that for MRS and CoRe transactions pending approval will be returned to draft. You are also advised to complete your transactions before <strong>Q3 2025</strong> and take backups of any unfinished work.</p>
<p>Please note that existing emails in your MASNET mailbox will be removed. To preserve important messages, kindly save them by print them as PDF before they are deleted.</p>
<p> </p>
<p>Please complete your in-progress transactions as soon as possible. Do reach out to your respective MAS officers if you require assistance.</p>
<p> </p>
MASNET Decommission - New Platform for Transactions
MASNET Decommission - New Platform for Transactions
<p>The MAS-FI Transactions Platform (“MAS-Tx”) is the new single touchpoint for financial institutions to interact with MAS.</p>
<p>No, access to the system requires specific Corppass role assignments. Please work with your organisation's Corppass administrator to obtain the necessary roles and subroles for your required applications. Please expect follow-up communications through circulars on MASNET portal, which will include onboarding instructions for aforementioned Corppass setups. These communications will be sent by the end of <strong>Q3 2025</strong>, or at least one month prior to each application’s transition, and will provide the necessary steps to facilitate uninterrupted access to each application. </p>
<p> </p>
MASNET Decommission - Subscriptions and Costs
MASNET Decommission - Subscriptions and Costs
<p>Users must actively unsubscribe to stop monthly charges. Otherwise, all MASNET account subscriptions will automatically cease by date of MASNET decommission.</p>
<p>To unsubscribe from MASNET services, please refer and follow the steps detailed in section 6.9 - “Deleting an account” of the MASNET user guide at found in the <span style="text-decoration: underline;"><a href="https://masnet.mas.gov.sg/portal/downloads/">download</a> </span>section. Please ensure that the Liason Officer for your entity approves your account deletion request.</p>
<p>No pro-rated refunds will be provided for mid-month terminations. To avoid unnecessary charges, we recommend unsubscribing from MASNET once you no longer need access to any MASNET services. For instance, if you only use MASNET to access CoRe2, you may wish to unsubscribe after CoRe2's migration is complete based on specific migration dates for individual MASNET applications to be communicated separately.</p>
<p>MAS-Tx will remain subscription-free at this time. This allows financial institutions to fully explore and benefit from the platform’s features and capabilities. The fee structure is under review, and we will provide advance notice of any changes to the fee structure.</p>
<p> </p>
