Welcome to the NEW MASNET!

MASNET is the communication network set up to provide efficient and secured communication and data exchange services between MAS and the financial institutions in Singapore. Today, MASNET has more than 2000 participating organisations comprising financial institutions, the Singapore Exchange (SGX) and government agencies using its services. MASNET services include submission of electronic regulatory returns to MAS, exchange of electronic payment instruction, platform for data exchanges between participating organisations and requests from banks for deposit and withdrawal of notes and coins.

Important Notice:

26 May 2026 - Cessation of access to KAH e-Services module via MASNET ID

We refer to paragraph 5 of our circular issued on 30 April 2026 to DCG/ERSS/KAH Users titled “RE: Decommissioning of MASNET Portal and Discontinuation of MASNET Services – Extension for Selected Applications”, announcing that the access to KAH e-Services module via MASNET ID will no longer be available from 30 May 2026. From 30 May 2026, all users will access the KAH e-Services module only via MAS-Tx.

In the unlikely event that a user experiences difficulties accessing KAH e-Services module via MAS-Tx, please first check that you have been assigned the “KeyApptHolder” subrole along with the “Shareholders & Management” role. If these roles have not been assigned to you, please refer to paragraphs 4 and 5 of our circular no. BD 08/25 and ID 16/25 dated 23 December 2025 for further guidance. If you continue to encounter error messages, please submit an FI helpdesk ticket at https://go.gov.sg/fi-helpdesk with a full page screenshot of your user access associated with 'FI Transactions Platform' e-Service. We will look into the matter promptly.

15 May 2026 – Maintenance for DCG
Please be informed that DCG will undergo maintenance from 6pm onwards. We apologise for any inconvenience caused.

24 April 2026 – Maintenance for DCG [Completed]
Please be informed that DCG will undergo maintenance from 6pm onwards. We apologise for any inconvenience caused.

17 April 2026 – Maintenance for MASNET Mail [Completed]
Please be informed that Masnet Mail will undergo maintenance from 7pm onwards. We apologise for any inconvenience caused.

26 February 2026 - Login changes for KAH e-Services module
We refer to our circular no. BD 08/25 and ID 16/25 issued on 23 December 2025, which announced the change in login method for KAH e-Services module from MASNET ID to SingPass-CorpPass. For users experiencing issues when using SingPass-CorpPass login, please submit an FI helpdesk ticket at https://go.gov.sg/fi-helpdesk before accessing KAH e-Services module using MASNET ID. The access to KAH e-Services module via MASNET will continue to be available until further notice.

19 February 2026 – Maintenance for DCG [Completed]
Please be informed that DCG will undergo maintenance from 6pm onwards. We apologise for any inconvenience caused.

2 February 2026 – Maintenance for DCG [Completed]
Please be informed that DCG will undergo maintenance from 6pm onwards. We apologise for any inconvenience caused.

11 December 2025 – Plan to decommission MASNET (Updated)

Following our earlier announcement on “Plan to Decommission MASNET” dated 15 August 2025, we would like to provide an update on the status of MASNET services.

As part of MAS’ ongoing digital modernisation efforts, all MASNET services have been discontinued and migrated accordingly, with the following exceptions:

• Data Collection Gateway (DCG)
• eReturns Submission and Reporting System (ERSS)
• Key Appointment Holders - BIG (KAH)

DCG and ERSS will continue to be accessible via MASNET ID till further notice. Meanwhile, BIG (KAH) will be onboarded onto MAS-Tx in middle of December 2025. Access to MASNET will continue for one month until January 2026, after which access will be exclusively via MAS-Tx.

We strongly encourage you to review the updated MASNET FAQ for more details: FAQ | MASNET.

For further enquiries or assistance, you may contact MASNET decommission helpdesk at https://go.gov.sg/fi-helpdesk.

15 August 2025 - Plan to decommission MASNET
MASNET will be decommissioned by the end of Q4 2025. All MASNET services including MASNET portal and access to MASNET emails will be discontinued at that time.

What you need to do:
If you are an existing MASNET Subscriber, log in to MASNET portal via Singpass to view important notifications. These include - 

• Alternate methods to access your applications after the MASNET decommissioning
• Transition Timeline
• Required actions for your organisation
• Follow-up communications through circulars

We strongly encourage you to review these notifications promptly to avoid any disruption to your services.
For further enquiries or assistance, you may contact MASNET decommission helpdesk at https://go.gov.sg/fi-helpdesk.